Updated guidance on reopening of town centres

We hope you had a good first day yesterday if you re-opened your business (and a good day if you didn’t or were open as normal!)

We have a few updates for you this morning.

Updated guidance

The government has updated some of its guidance to reflect that we are in Step 2 of the Roadmap out of lockdown.  This includes:

The guidance has also been updated around ‘Maintaining records to support the NHS Test & Trace system to give clarity on how venues should ensure that a customer has checked in as follows:

  • In England, you do not have to request details from people who check in with the official NHS QR code poster, and venues should not ask people to do both. Venues must not make the specific use of the NHS QR code a precondition of entry (as the individual has the right to choose to provide their contact details if they prefer).
  • If you are a hospitality venue, you must ask for contact details from anyone who hasn’t scanned the official NHS QR code and you must refuse entry to any customer or visitor who chooses to neither provide their contact details nor scan the official NHS QR code.
  • You should satisfy yourselves that individuals who are checking in using the official NHS QR code have done so – you may do this by asking the individual if they have scanned the code or ask to view the person’s screen to show the venue check-in screen if you still have reason to believe they haven’t done so.
  • Many organisations that routinely take bookings already have systems for recording their customers and visitors – including restaurants, hotels, and hair salons. Due to the COVID-19 outbreak, more organisations have implemented an ‘advanced booking only’ service to manage the numbers of people on the premises. These booking systems can serve as the source of the information that you need to collect. Customers or visitors can still scan the official NHS QR code if they wish, to help remind them where they have been if asked by NHS Test and Trace.
  • You should collect this information in a way that is manageable for your establishment. If not collected in advance, this information should be collected at the point that visitors enter the premises. If possible, this information should be recorded and stored electronically, for example through an online booking system. However, you must make sure that there is a method of checking in that does not rely on the customer using a smartphone or other technology in order not to digitally exclude people without access to these technologies. You must therefore ensure that there is also a way for an individual to provide their contact details if they do not own a smartphone or have access to digital routes. If you are keeping a paper record, this should be out of public sight and stored securely.

If we can help with anything please contact catherine.price@newground.co.uk

©2022 Blackburn BID

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