Hospitality guide available to Blackburn BID members

A free guide to help businesses in the hospitality sector plan, prepare for and reopen safely, as and when that is possible is available to Blackburn Businesses.

The ‘playbook’ covers the 3 S’s: Safety; Service; Strategy, and includes some helpful case studies and checklists for each section.

Flow Hospitality is an online training provider for the hospitality industry, working with operators across the world.

Flow provides a dynamic learning management system and accredited training content, covering industry specific compliance, service and management.  More information can be found here: https://www.flowhospitalitytraining.co.uk/en/

More guidance is to be launched today (Monday) by the British Institute of Innkeeping (BII) and KAM Media, and will be shared.

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