Changes to the establishments which must support the NHS Test and Trace system

The government has made a change to the establishments which must request contact details from staff, customers and visitors, and display the official NHS QR code poster to support the NHS Test & Trace system. 

The full guidance can be found here:

Cinemas, concert venues and theatres must now have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus. 

The guidance has also been clarified to confirm that ‘Leisure facilities’ required to collect contact details for NHS Test & Trace includes indoor sports and leisure centres including gyms.

The full list of venues that these requirements apply to are:-


  • restaurants, including restaurants and dining rooms in hotels or members’ clubs
  • cafes, including workplace canteens
  • bars, including bars in hotels or members’ clubs
  • public houses

Leisure and tourism:

  • amusement arcades
  • art fairs
  • betting and bingo halls
  • casinos
  • cinema
  • clubs providing team sporting activities
  • concert venues
  • facilities for use by elite and professional sportspeople (including sports stadia)
  • heritage locations and attractions open to the public (including castles, stately homes and other historic houses)
  • hotels and other guest accommodation provided on a commercial basis, including in bed and breakfast accommodation, boats, campsites, caravans, chalets, guest houses, holiday parks, hostels, motels, pubs, sleeper trains and yurts
  • indoor sport and leisure centres, including gyms
  • outdoor swimming pools and lidos
  • museums and galleries
  • music recording studios open for public hire or other public use
  • public libraries
  • theatres

Close contact services:

  • barbers
  • beauticians (including those providing cosmetic, aesthetic and wellness treatments)
  • dress fitters, tailors and fashion designers
  • hairdressers
  • nail bars and salons
  • skin and body piercing services
  • sports and massage therapists
  • tattooists

Local authority run services:

  • community centres
  • youth and community centres
  • village halls

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